Shipping & Delivery

On this page, you can read about our terms of shipping and delivery.
Mostly asked questions are answered below.

We offer speedy worldwide shipping. 

Having trouble finding your location?
If you are having problems finding your country, feel free to reach out to our customer service.  

▪ The delivery time is 1-2 business days with GLS in Denmark
▪ The delivery time is 1-3 business days with GLS or UPS in Europe
▪ The delivery time is 1-5 business days with GLS or UPS in other countries

We offer free delivery in countries and for orders over: 

 Denmark: kr. 899 
 Europe: €120
 UK: £250
 US: $300
 AUS: A$350
 HKG: HK$2,350
 JP: JP¥43,500 
 SGP: S$440
 CN: ¥2,200
 KP: ₩433,500

*Except from Greenland, Faroe Islands, and other non-bridged islands, unless anything else has been agreed.

For orders below the minimum amount, the delivery cost is approx.:

 Denmark: kr. 49
Europe: €13
UK: £12
US: $12
AUS: A$20
HKG: HK$150
JP: JP¥2,800
SGP: S$28
CN: ¥140
KP: ₩27,900

Rest of the world: local freight is applied at checkout

If your order should be sent to somewhere outside of EU, the exact VAT rate will appear at checkout.

When ordering before 11.30 AM CET, we will be sending your order the same day. 

All orders are sent in sustainable paper boxes with an easy closing function, making them convenient to reuse in cases of return or exchange.

When your order has been shipped, you will be receiving an e-mail with a tracking number. If not receiving this e-mail, do not hesitate to contact us via [email protected]. Then we will inform you with the tracking number immediately.

The amount of your order will be dragged 1-3 business days after the order has been shipped. 

In the case of questions regarding returns or exchange, we kindly refer to the page about Return & exchange.