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Shipping & Delivery
On this page, you'll find information about our shipping and delivery.
We've also answered some of the most frequently asked questions below.
Shipping
We offer fast worldwide shipping.
Having trouble finding your country?
If you can't find your location during checkout, feel free to contact our customer service — we're happy to assist you.
- Denmark: 1–2 business days with GLS
- Europe: 1–3 business days with GLS or UPS
- Rest of the world: 1–5 business days with GLS or UPS
We offer free delivery for orders over the following amounts:
- Denmark: kr. 899
- Europe: €120
- UK: £250
- US: $300
- Australia: A$350
- Hong Kong: HK$2,350
- Japan: JP¥43,500
- Singapore: S$440
- China: ¥2,200
- South Korea: ₩433,500
*Note: Free delivery does not apply to Greenland, the Faroe Islands, or other non-bridged islands, unless otherwise agreed.
For orders below the free shipping threshold, approximate delivery costs are:
- Denmark: kr. 49
- Europe: €13
- UK: £12
- US: $12
- Australia: A$20
- Hong Kong: HK$150
- Japan: JP¥2,800
- Singapore: S$28
- China: ¥140
- South Korea: ₩27,900
For all other countries, local freight rates will be calculated at checkout.
If shipping outside the EU, the exact VAT rate will appear during checkout.
If you place your order before 11:30 AM CET, we will ship it the same day.
Once your order has been shipped, you’ll receive an email with a tracking number.
If you do not receive this email, please contact us at contact@ellisrosch.com, and we’ll provide your tracking details promptly.
Other
All orders are packed in sustainable paper boxes with a convenient self-closing design — perfect for reusing in case of returns or exchanges.
Your payment will be processed 1–3 business days after your order has been shipped.
Please visit our Return & Exchange page for more information.